Found your article very informative especially as I am a novice in all this. We are about to launch a research centre in the UK and wondered which email marketing tool you would recommend. Having read quite a bit now online, I see a lot of the literature seems to concentrate on business users rather than non-profits. Any suggestions would be most welcome.
As a growing business, you may also be looking for a CRM solution, and you'll find that the more advanced email marketing services have begun to crossover into CRM. It makes sense: Both types of software deal with managing and communicating with customers. A handful of these services are one-stop shops, either offering both email marketing and CRM out of the box or as add-on services.
The first is a welcome email with 3 key tasks you can accomplish in the software. Three days later, there’s another email asking what you need to get done and encouraging you to start using the product. Two days later, there’s an email talking about the Asana dashboard. The series ends with an email two days later, which highlights the calendar view.