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To help you find the right solution for your needs, we researched and evaluated dozens of email marketing services. In this guide, we provide our best picks, describe the important features you should look for in an email marketing service, answer common questions, and talk about regulations you should be aware of when sending out marketing emails.
In addition to A/B testing, many email marketing packages now offer multivariate testing, which involves using multiple variations of a campaign to test which one performed best. Services that offer this feature include Campaigner and Mailchimp. Another thing to consider when looking for an email marketing platform is how the email campaigns can boost search engine optimization (SEO) for your organization. The right keywords can lead your subscribers from their email platform onto your website. Whether you're looking or a simple email marketing solution or one with full automation, there are several on the market to meet your needs.
I send out monthly email newsletters for my Realtor clients and have used iContact (years ago), MailChimp and ConstantContact. I find the CC product to be the best though it’s clearly not the cheapest. They do have live support though which I like and the emails always look professional. I had problems with MailChimp’s support – not responsive enough and too time consuming trying to describe some issues by Chat or even Email – and I also discovered that if you have email addresses in one particular group and you want to add them into another group, that was considered yet another contact! So I stopped using MailChimp.
Combines personalization with automation so you can send personalized emails at scale through your own email client, and manage responses through your OutreachPlus inbox. Provides the ability to personalize both standard (name, company) and custom fields (industry, product interest), with full reporting of opens, clicks, replies, etc. Automatically stops all follow-up emails once a response is received.
I’ve always been a mailchimp user myself, and I have to say I really like their UI but I’m always open to new options. I’ve dabbled in a couple of the other email marketing providers like Pure360 – but find them so clunky and annoying to use (despite them looking really pretty and having great templates) that I always end up going back to good old mailchimp. I haven’t used GetResponse yet, I’ll give their free trial a shot :)
Using Crystal’s AI email guidance, you can see the most effective writing style, subject line, greeting and call to action to make each message most impactful for the recipient. The best part is you can predict personalities in bulk so you can send hyper-personalized emails en masse, giving your recipients the information they need in the style they want, which will benefit engagement rates, in return. It’s like having a coach for every campaign.
Picking one of the best online marketing services for your email campaigns is a cornerstone for any successful business, no matter the size or the industry. From beautifully designed newsletters to campaign tracking and auto-responder reviews, a professional bulk email software will offer you everything you need to move your marketing to the next level.
I wondered, what are your thoughts on solutions like Mailigen, Vertical Response, Mad Mimi, and Campaign Monitor? I know there’s a never ending list of possible email software companies that you could compare, but these ones in particular interested me as they seem to offer many similar services to those that you mentioned. Have you come across them before, and if so would you advise using them over GetResponse?

A: Your business should aim to find a nice mix of promotional content and organic content. Much like a social media marketing strategy, you need to add value to the inbox or feed of your subscribers. If a customer subscribes to your emails, you'll want to send them emails that relate to them. This is where segmentation becomes valuable. Writing in a tone that matches your business's brand is also a best practice. If you stick to your brand identity and send emails that add value to your subscribers, you'll be in good shape.
Most email marketing services offer a free version of their software or at least a 14-day free trial. The trial allows your team of marketers to practice using the services to see if they like it. We'd recommend trying out a few different free trials if offered. This lets you check out multiple companies and pick an option that's truly tailored to your needs before spending money on the email marketing service.
Monitoring the popularity and usefulness of email tools is important. As the industry changes and different trends emerge, you want to stay on top of what your customers want. If you run an extremely small business with a subscriber list of 200 people, automation might not be for you. You might benefit more from very personal email campaigns that engage those people, while larger businesses with thousands of subscribers might see better results from automated emails. As the industry changes, it's important to understand how your business works and that some tools might not make sense for your business. Don't jump on every email marketing trend.
Anne: How many "contacts" do you have on your list. Most plans charge by the number of contacts. Some charge by the total number of contacts, some by the contacts per list (which means you pay for duplicates if a single contact is on multiple lists due to your segmentation activities). As both Ray and Gee indicated, most email service providers will meet your functional requirements. I have used MailChimp successfully but switched to ActiveCampaign because of the marketing automation...
I wondered, what are your thoughts on solutions like Mailigen, Vertical Response, Mad Mimi, and Campaign Monitor? I know there’s a never ending list of possible email software companies that you could compare, but these ones in particular interested me as they seem to offer many similar services to those that you mentioned. Have you come across them before, and if so would you advise using them over GetResponse?
And that leads us right into understanding service pricing and packaging. The email marketing services we reviewed range from about $3 per month to send out 500 emails per month in Zoho Campaigns to as much as $1,250 per month for up to 10,000 contacts in Pardot. Many email marketing plans include unlimited email sends each month and bill you based on the number of subscribers. If you have a small list, then look for a company that offers a free plan, a low-cost plan for several hundred subscribers, or even a pay-as-you-go plan. On the flip side, many of these services also offer high-volume plans with up to 100,000 or more contacts. Sometimes this requires a custom plan that has to be arranged directly with a sales rep. If you're willing to commit, then look for the companies that offer discounts if you pay yearly rather than monthly. A few also offer money-back guarantees.
The email software can be learned and used to benefit your business. But the time it takes to learn how to use it and the best way to use it can be time consuming and a lot of trial and error. Although a email marketing service can get that out their for you, the cost can be overwhelming. So, you are going to want someone that also does your social media work as well in order to know your product and get the message out that you want. There are companies out there that can do both and...
The best email software providers offer user-friendly interfaces, making it easy for anyone to set a campaign and build appealing newsletters. Worried about HTML and graphic design skills? If you want to build your newsletter in HTML, you can certainly do that. However, it is best to choose a platform offering a wide range of templates and stock images you could potentially use, such as Active Campaign. Some of the best email software also offers tools that test your messages for spam. They will warn you if your text contains words that might trigger red flags from email providers. After all, you don’t want to see all your beautifully designed messages end up in your subscribers’ junk folders without an even remote chance of getting opened. The best email provider services will even block your address if they detect any spam suspicion.
Haven’t used email marketing as much as I should. Previously, we tried using ImnicaMail because of their pricing but it was as good as not having an email marketing campaign; all our mail was sent to spam (since they did not manage their customers’ list for spam). Thought email marketing wasn’t effective until I found out our emails were being sent to the spam box. Learnt my lesson there.

Email marketing will become more technologically advanced in 2020, adopting and integrating more use of artificial intelligence (AI) into its capabilities. AI's primary function in email marketing will be to gather and analyze data in order to deliver better and more targeted experiences to customers, like specific subject lines or personalized email bodies. AI will also make emails more interactive by allowing customers to purchase products directly from the email, streamlining the purchase journey.

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