The most advanced email marketing services offer custom workflows where you can specify triggers based on actions (such as opening an email or making a purchase) or on inaction (such as ignoring emails). With these services, you can also set up a series of emails (such as tutorials) to be sent to segments of users, and you can pause or stop a campaign at any time. You can also move contacts into new segments once they have completed tutorials.
Watch the growth of your list. Is your email list growing or shrinking? If more people are unsubscribing than are registering to your list, it's a good sign that you need an entire strategic overhaul on your email policies. If there are a lot of people unsubscribing it could be because your content is not relevant to the people that you're sending it to. In this case, try to segment your list differently or change the type of content that's being delivered through your email blasts.

Please forgive me if I missed this in some of the comments and replies, but I saw nothing on Infusionsoft or Marketo. I was expecting to see both in your analysis, but nothing was mentioned, save for the remark early on that Active Campaign has rocketed past Infusionsoft in the marketplace. Is it because you consider them outside the “Email Marketing” space which was the subject of your analysis?
A pillar of content and copywriting is to write as if you’re speaking to one single person at a time. This isn’t feasible with mass email marketing, but segmenting your list and messages helps attain the same sort of feeling. Email marketing segmentation transforms generic email into personalized and tailored messages more likely to resonate with your recipients.
Non-promotional emails, on the other hand, will be less sales-driven and timely, and more focused on building relationships and providing value to your customers. While promotional email campaigns generally tend to yield a higher click-through rate, non-promotional messages allow you to see what interests your email subscribers so you can segment accordingly. You can follow up later with more targeted messages that help to nurture your relationship with these audiences.
The downside of just making offers is that they’re not useful on their own. People on your list won’t receive any value from you unless they buy what you’re promoting, so they have little reason to stay subscribed. That’s why this email marketing strategy doesn’t work alone. And it’s why many e-commerce sites struggle to keep people interested. There are a few exceptions (e.g., Groupon) that rely entirely on making offers—but then the reason people joined the list was specifically to receive those offers.

Emma has tons of email templates to choose from, as well as drag-and-drop editor for custom designs. This is their main value proposition (superior design qualities). You can integrate this software with lots of other programs such as Google Analytics, Aviary and several social media sites. Reporting features are very easy to use and give a good overview of results.


Combines personalization with automation so you can send personalized emails at scale through your own email client, and manage responses through your OutreachPlus inbox. Provides the ability to personalize both standard (name, company) and custom fields (industry, product interest), with full reporting of opens, clicks, replies, etc. Automatically stops all follow-up emails once a response is received.
A safe email testing tool for staging and development, Mailtrap enables you to inspect and debug your email samples before delivering them to your customers. It helps you keep your email messages clear of spam filters and test HTML elements for compatibility with popular email clients. The Mailtrap blog also offers helpful information such as reviews of email deliverability testing tools.
×